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Information & advice

Questions to ask when visiting a secondary school

Choosing the right secondary school for a child with SEND is a big decision, and the environment they join can shape how they settle and flourish.

This guide gives parents key questions to ask on school visits, helping them find a setting that meets their child’s needs

Moving on to secondary school is a big step for any child, and for children with Special Educational Needs and Disabilities (SEND), it can bring additional questions and emotions. With new routines, a larger environment, more independence, and a wider range of subjects and teachers, it’s important to choose a secondary school that will understand and support your child’s needs.

Visiting a secondary school gives you a vital opportunity to explore how they’re equipped to help your child learn, feel safe, and thrive. Here are some helpful questions you might ask:

SEN provision and expertise

  • Is there a full-time SENCO, and how involved are they in daily support and classroom planning?
  • What experience does the school have in supporting children with needs similar to my child’s (e.g. autism, ADHD, dyslexia, anxiety)?
  • What training do staff receive around inclusive practice and meeting the needs of pupils with SEND?
  • Are there specialist staff e.g. learning mentors, pastoral leads, key workers?
  • How is the SENCO involved in supporting classroom teachers to make reasonable adjustments?

Learning and classroom support

  • How are lessons adapted for students with different learning needs or EHCPs?
  • Is there access to one-to-one or small group interventions?
  • How does the school support students who struggle with organisation, following instructions, or remembering what they need to do?
  • Are teaching assistants available in lessons?
  • Is assistive technology used, e.g. laptops, reading pens, dictation software?

Transition support and settling in

  • What transition support is offered before Year 7 and throughout secondary school?
  • Are additional visits or settling-in sessions available?
  • Can you share examples of how you’ve supported a successful transition?
  • Is there a transition lead or key contact who oversees SEND transitions from primary school?
  • Are parents involved in the transition process, and can support be personalised?

Emotional wellbeing and behaviour support

  • How does the school promote emotional wellbeing and positive mental health?
  • What support is available for pupils experiencing anxiety, low mood, or difficulties with emotional regulation?
  • How are behavioural issues approached, and what support strategies are used?
  • Are there safe spaces or quiet rooms?
  • How is bullying addressed?
  • Are staff trained in trauma-informed practice or mental health first aid?
  • Are there mentoring, nurture groups or drop-in support options?

Communication with families

  • How often and in what ways does the school communicate with us about our child’s progress or concerns?
  • Can we schedule regular reviews or meetings to discuss support plans/EHCPs?
  • Who is the key SEND contact for us to reach out to?
  • How are we involved in planning or reviewing SEN provision?
  • Are support plans or provision maps shared with us, and how often are they reviewed?
  • What is the process for raising concerns if I feel my child’s needs aren’t being met?

Independence and life skills

  • How does the school help develop independence and prepare for adulthood?
  • Are there opportunities to practise life skills?
  • How are pupils supported to manage homework, timetables, and changing between subjects or classrooms?
  • Are there targeted sessions or programmes for developing skills like travel training, budgeting, or self-advocacy?

Social inclusion and extracurricular activities

  • How are all students included in form groups, assemblies, and school-wide activities?
  • Are there clubs or activities that offer safe and inclusive environments?
  • Are there peer mentoring or buddy systems in place?
  • How do staff support students who find social interaction or unstructured time (like lunch/breaks) challenging?
  • Is there a lunchtime or quiet club available for students who need a calmer environment?

Exams and assessments

  • How are assessments adapted for pupils who need extra time, a reader, or a quiet space?
  • What exam access arrangements can the school apply for, and how are these assessed early on?
  • Are there regular opportunities to review academic progress and adapt support?
  • Is support put in place for in-class tests and mock exams before formal arrangements are made for GCSEs?
  • Who manages and applies for access arrangements, and how are parents kept informed of what is agreed?

Working with external services

  • Does the school have links with professionals such as speech and language therapists or occupational therapists?
  • How do outside specialists contribute to support plans or EHCP reviews?
  • Can the school support referrals to CAMHS, educational psychologists, or other local services?
  • How often do external professionals visit, and how is their advice used in the classroom?
  • Is there support for families navigating referrals or waiting lists for external services?

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