This website will offer limited functionality in this browser. We only support the recent versions of major browsers like Chrome, Firefox, Safari, and Edge.


SENDIASS stands for Special Educational Needs and Disabilities Information Advice and Support Service.

This is the SENDIASS service for people living in Hull.

It’s a free, impartial, and confidential service offering information to young people with special educational needs and disabilities (SEND) and to their parents and carers.

Who is it for?

Families of young people aged 0 – 25 with special educational needs and disabilities. The service is open to parents and carers, and to young people themselves.

When does it run?

We are open Monday to Friday 9.00am – 5.00pm.

How much does it cost?


How to access the service?

Get in touch using the form below.

What we do

Hull SENDIASS provides legally-based information, advice and support relating to Education, Health and Social Care for families of children and young people aged 0-25 who live in Hull.

We empower parents/carers and young people to understand their rights and to be confident when making informed decisions and advocating for their child with SEND or for themselves.

What is a SENDIAS Service?

SEND IAS Services are:

  • Statutory: every locality must have a SEND IAS Service under the IASS Minimum Standards
  • Free: you will never be expected to pay for this service
  • Confidential: we will not share what we talk about with others unless given permission
  • Impartial: we do not take sides and are ‘at arm’s length’ from all organisations and the Local Authority

You do not need a diagnosis or Education, Health & Care Plan to access a SEND IAS Service.

Information & Advice

Our independently trained staff provide telephone information, advice and support on:

  • Your rights associated with SEND law and legislation
  • Navigating local policy and the Hull Local Offer
  • Guidance on processes (such as EHC needs assessments, appeals and tribunals)
  • Information on relevant organisation’s processes for resolving disagreements, complaints and means of redress
  • Signposting to additional sources of local and national information, advice and support

Further Support

We can also take a referral for specific and focused casework to support or represent you in meetings with professionals, in mediations and at tribunals.

We can provide support in understanding and completing certain assessment, review and complaints paperwork through our drop-in sessions.

Hull SENDIASS is available to professionals for information and advice when working with families of children with SEND as well.

Young People

The Children & Families Act 2014 states that young people have the right to get information, advice and support for themselves. Hull SENDIASS work with young people aged 16-25 who need extra help because of special educational needs and/or a disability.

We can support by:

  • Providing information, advice and support to you (and if you choose, your parents/carers) on SEND issues relating to education, health and social care
  • Ensuring the information, advice and support is accessible and meaningful to you
  • Empowering you to navigate and coordinate provision of services and support while being a single point of contact and support
  • Encouraging self-advocacy and ensuring that you can participate fully in the decisions that affect your life

In your language


Download our Hull SENDIASS leaflet in Romanian


Download our Hull SENDIASS leaflet in Ukrainian

Information & advice

Our advice guides offer information on a wide range of topics relating to special educational needs and disabilities.


Understanding SEND

An introduction to SEND for people at the start of their SEND journey


National organisations

National organisations that provide support for families with Special Educational Needs and Disabilities.


Who’s who in SEND

A guide to the titles and roles of various professionals you might come across in your SEND journey.


SEND Glossary

There are lots of abbreviations used in the world of Special Educational Needs and Disabilities. Find explanations of the most common ones in our glossary.


What are Special Educational Needs?

Read out guide if you want to find out what special educational needs are.


The Local Offer

Find out what a Local Offer is and how it can help you find services for special educational needs and disabilities.


School meetings

Attending a meeting about your child at school can be difficult. Find out how to get the most from school meetings.


School refusal

How to support a child who is refusing to go to school.


Personal budgets

Explore the range of personal budgets available to families of children and young people with SEND.


Choosing a primary school

Top tips on choosing a primary school for a child with special educational needs or disabilities.


SEND support in schools

Schools are required to provide support to young people with SEND. Find out more in this guide.


SEN Funding

Schools receive funding to support children with SEN. Find out how you can ensure your child gets the support they need.


SEND in early years

Discover the support that is available in the early years for children with special educational needs and disabilities


School exclusions

Find out when and how school exclusions can happen and what your rights are if you or your child is excluded.


Transitioning to adulthood

Navigate the transition from childhood to adulthood.


Appealing to the SEND Tribunal

If you want to appeal a decision in your EHC Plan you need to appeal to the SEND Tribunal. This guide shows you how.

Training Offer

We have developed a training offer, specifically designed for parents within Hull, to increase knowledge of SEND laws, guidance, local policy, issues and participation.

Our training offer is delivered across:

  • Face to face and online sessions, either at the Kids Yorkshire office in Hull or via MS Teams
  • Online webinar videos available on the Kids SEND Information Advice and Support Service YouTube channel
  • Short videos posted on social media.

Face to Face and Online Information Sessions

Search our face to face and online information sessions on our Eventbrite page.

Online Webinar Videos

Search our online webinars on available on the Kids SEND Information Advice and Support Service YouTube channel

Local contacts

Local offer

The Local Offer is your one-stop directory of SEND services in Hull.

SEND Mediation

Mediation is a free dispute resolution service for families who disagree with a decision that the local authority has made. Hull’s SEND Mediation is provided by Community Accord.

Kids Youtube

Kids SENDIASS have a new YouTube channel where you can find video updates, training and webinars.


Contact is a charity for families with disabled children. They support families, bring families together and help families take action for others.


IPSEA is a charity which offers legal advice, support and training to ensure children and young people with SEND access the right education.

Family fund

Family Fund is a charity providing grants for disabled children and their families.

East Riding SENDIASS

The SENDIAS Service for families who live in the East Riding of Yorkshire.

North Yorkshire SENDIASS

The SENDIAS Service for families who live in North Yorkshire.

Contact us

You can contact us by filling in the form below or by phone, email, or by sending us a message via our Facebook page.

We are open Monday to Friday 9.00am to 5.00pm. Outside these hours you can leave a message on our 24 hour answerphone.

We aim to respond to all queries within 5 working days.

  • Phone: (01482) 467541
  • Email:
  • Online form: click the button below to leave details of the SEND issues you are facing and this will be passed onto one of our Practitioners who will aim to get back in touch to discuss this with you within 5 working days.

Other Kids services

To check what other Kids Hull and East Riding services are available, please use our Hull and East Riding service checker

Impartiality and quality

Hull SENDIASS is a completely independent and impartial service. For more information about how we ensure our impartiality please read our SENDIAS impartiality policy.

Our SENDIAS services strive for the highest quality. The government publishes Minimum Standards for SENDIASS. Kids aims to meet and exceed those standards in all our work. Our staff are all highly experienced and knowledgeable. They receive regular training and updates on all aspects of SEND policy and law and have a detailed knowledge of Hull education services so they can advise you on your family’s rights and options.