Lewisham Special Educational Needs and Disabilities Information Advice and Support Service or SENDIASS is a free, confidential and impartial service for parents and carers, children and young people (up to 25 years). We also provide this independent advice directly to young people aged 16 up to 25 years with SEND.

Our experienced team of local advisors offers impartial, confidential advice and support on all matters relating to SEND.  Our aim is to enable you to make informed decisions.

Coronavirus: Useful information for parents and carers

How does the service work?

The type and range of support offered includes:

  • Information regarding the local offer, local policy and SEN/ disability law from independently trained staff
  • Advice for parent/carers, children and young people on gathering, understanding and interpreting information and applying it to their own situation
  • Personalisation of personal budgets
  • Information on the local authority’s processes for resolving disagreements, its complaints procedures and means of redress
  • Signposting children, young people and parents to alternative and additional sources of local and national information, advice and support
  • Individual casework and representation where needed including support in attending meetings, contributing to assessments and reviews and participating in decisions about outcomes for the child or young person.
  • Support for parents and young people in managing mediation and appeals to the SEND Tribunal

Who is the service for?

Our impartial service is available to parents of children with SEND, and to young people from the age of 16 up to 25 with SEND (living in Lewisham).

How much does it cost?

This service is free.




School Holidays

Monday 10:00-17:00 10:00-17:00
Tuesday 10:00-17:00 10:00-17:00
Wednesday 10:00-17:00 10:00-17:00
Thursday 10:00-17:00 10:00-17:00
Friday 10:00-17:00 10:00-17:00
Saturday Closed Closed
Sunday Closed Closed


Video: New temporary changes to Education, Health and Care Plans because of CoronavirusSpecial Needs Jungle's SEND legal columnist, Hayley Mason 

SEND Tribunal

EHC plans

EHC needs assessments

Transition to secondary school

Mental health in schools for parents with children or young people that have concerns about mental health.

Lewisham Services for Schools

See all of our resources here

How to access this service:

KIDS operate an open referral system for this service.  Parents can either ring or email to make a self-referral to the service. 


Phone: 0203 319 2163

Email: [email protected]

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Visit Lewisham's Mediation service

Please follow this link to the Lewisham Local Offer