The Special Educational Needs and Disabilities Information Advice and Support Services offer information, advice and support for parents and carers of children and young people with special educational needs and disabilities (SEND). This service is also offered directly to young people.

The service is free, impartial and confidential.

KIDS SENDIASS have developed resources providing information and advice for parents, carers, professionals and young people.

It is a legal requirement that all local authorities have a SENDIAS service and KIDS provide a number of these services across the country. Each KIDS SENDIAS service has a local page with their contact details, local information and local resources.

Find your local SENDIASS service here


We are part of the



My SENDIASS for young people aged 16 - 25 with Special Educational Needs or Disabilities. 

Find out more about the SENDIAS minimum standards and our policies

Visit the links here for latest COVID-19 updates and resources.

Coronavirus Update Young People Useful Information Resources

Welcome to Hull Special Educational Needs and Disabilities Information Advice and Support Service or SENDIASS. It is a free, confidential and impartial service for parents and carers, children and young people (up to 25 years).

We also offer a separate SENDIASS service specifically for those over 16.

To meet our team and see a presentation about our service, please click here.

How does the service work?

The type and range of support offered at Hull SENDIASS includes:


  • Information regarding the local offer, local policy and SEN/ disability law from independently trained staff
  • Advice for parent/carers, children and young people on gathering, understanding and interpreting information and applying it to their own situation
  • Personalisation of personal budgets
  • Information on the local authority’s processes for resolving disagreements, its complaints procedures and means of redress
  • Signposting children, young people and parents to alternative and additional sources of local and national information, advice and support
  • Individual casework and representation where needed including support in attending meetings, contributing to assessments and reviews and participating in decisions about outcomes for the child or young person.
  • Support for parents and young people in managing mediation and appeals to the SEND Tribunal

 We need your help - Please give us feedback about our website.  

Who is the service for?

The service is for parents who have a child/children, up to the age of 19, that has/have Special Education Needs.

Young people's SENDIASS:
Young People aged 16 – 25 who have special educational needs or a disability.

How much does it cost?

This service is free.




Monday 09:00-17:00
Tuesday 09:00-17:00
Wednesday 09:00-17:00
Thursday 09:00-17:00
Friday 09:00-17:00
Saturday Closed
Sunday Closed

How to access this service:

Parents and families can self-refer themselves to access this service using the contact details below. By calling this number you will speak to our admin team, who will put you in touch with our Duty Officer. If you call before midday, our Duty Officer will aim to get back in touch with you the same day. If you call after midday, our Duty Officer will aim to get back to you by the end of the next day. Our Duty Officer will either give Information or Advice, or will refer you for further more intensive support by one of our Practitioners.


Phone: 01482 467541
Email:  [email protected]

If you would like to make an online enquiry or check what KIDS Hull and East Riding services are available, please use the following link: Hull and East Riding initial contact form and service checker

Coronavirus Update

  • What parents and carers need to know re: early years, schools and colleges - 16th March 2021 update from the DfE.

  • Get help with laptops, tablets and 4G wireless routers received from DfE during coronavirus (COVID-19)

Support for families during Coronavirus Lockdown 3:

Young People

The law says young people have the right to get information, advice and support for themselves.

Hull SENDIASS work with young people aged 16 - 25 who need extra help because of special educational needs, a disability or health needs. We can support by:

  • Providing information, advice and support to young people (and if they choose, their parents/carers) on issues relating to education, health and social care.
  • Ensuring the information, advice and support is accessible and meaningful to the young person.
  • To use a key working approach and become a single point of contact for the young person, to ensure a holistic and coordinated provision of services and support.
  • Encouraging self advocacy and ensuring that young people can participate fully in the decisions that affect their lives.

Useful Information

For Hull's Mediation service visit

Visit Hull's local offer here

 Contact is a charity for families with disabled children. They support families, bring families together and help families take action for others.

 The IASS network provide information, advice and support to children and young people with SEND and their parents.

 IPSEA is a charity which offers legal advice, support and training to ensure children and young people with SEND access the right education.

 Family Fund is a charity providing grants for disabled children and their families.






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