The Special Educational Needs and Disabilities Information Advice and Support Services offer information, advice and support for parents and carers of children and young people with special educational needs and disabilities (SEND). This service is also offered directly to young people.

The service is free, impartial and confidential.

KIDS SENDIASS have developed resources providing information and advice for parents, carers, professionals and young people.

It is a legal requirement that all local authorities have a SENDIASS service and KIDS provide a number of these services across the country. Each KIDS SENDIASS service has a local page with their contact details, local information and local resources.

Find your local SENDIASS service       



My SENDIASS is for young people aged 16-25 with special educational needs or disabilities. 

Useful links

SENDIASS minimum standards

KIDS policies

Latest Covid-19 updates

Covid-19 resources


We are part of the Information, Advice & Support Services Network for SEND.

    Fact Sheets    Useful Information

    Hello and welcome to Croydon SENDIASS.

    We provide free, confidential and impartial information, advice and support.

    We aim to promote good working relationships between children, young people, parents, education settings and the Local Authority (Croydon Council), whilst seeking to empower parents to play an active and informed role in their child's education.

    We can support children, young people, parents and carers,  in a number of ways and provide a range of services which include:

    • Providing impartial & confidential advice and information for families on SEND around Education, Health and Care.
    • Offering support with Education, Health and Care plans (EHCP), including annual reviews, informal & formal mediation and tribunals.
    • Supporting you to work with education providers to ensure your child / young person’s needs are met.
    • Offering support and advice on transport, exclusions – related to SEND, disability discrimination, elective home education and personal budgets.
    • Support with writing letters and completing forms, and assistance with discussions and meetings with schools, the Local Authority SEN team and SEND professionals.
    • Support with resolving disagreements helping you to consider and determine the best way forward.
    • Providing information and signposting to support services in your area.

    We work to the Minimum Standards for SENDIASS and our team of senior practitioners are able to support, inform and advise on the basis of legal training and a detailed knowledge of Croydon education.

    We need your help - Please give us feedback about our website.  


    We are open Monday to Friday, and have a 24 hour answerphone. We aim to respond within 2 working days.

    Phone: 0208 663 5630 / 5631

    Email: [email protected] 

    Visit our Facebook page

    Croydon SENDIASS operates an open referral system.  Young people, children, parents and cares  can either send us an email or click here

    Fact Sheets

    EHC Needs Assessments


    Funding for SEN Support


    Personal Budgets

    SEN Support

    Local Information


    Kooth is a free online counselling and emotional well-being support service for young people

    It is a safe, secure and anonymous way to access support with your emotional health and wellbeing needs from a professional team of qualified counsellors. 

    Compass in Lewisham has commissioned the online counselling service Kooth for all young people to have access to a range of mental health and wellbeing services.


    Kooth operates out of hours service weekdays from 12 -10 pm and the weekend from 6pm to 10 pm 365 days a year. Kooth is available free to Young people aged 11-18 (up to 19th birthday) - with extended pathway up to 25th Birthday for Care leavers / CYP with additional SEMH needs.


    Please click here to watch this short video about the Kooth Service.

    For more information: Visit Croydon Local Offer

    For Croydon's Mediation service visit

     Contact is a charity for families with disabled children. They support families, bring families together and help families take action for others.

     The IASSnetwork provide information, advice and support to children and young people with SEND and their parents.

     IPSEA is a charity which offers legal advice, support and training to ensure children and young people with SEND access the right education.

     Family Fund is a charity providing grants for disabled children and their families.

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