Useful information

SEND Mediation and Disagreement Resolution can be a confusing and daunting experience if you’ve never done it before. Kids Mediation is here to help.

Get more information from our useful documents and links to other helpful organisations.

All about mediation

An in-depth introduction to mediation from a Kids mediator.

Guides and reports

SEND Code of Practice

The statutory code that local authorities, health bodies, schools and colleges must follow in relation to people with SEND.

Department for Education

Detailed information from the government on a wide range of SEND topics from funding and support, to transport and legislation.

Mediation introduction

A brief introduction from Kids on SEND Mediation and Disagreement Resolution. Explains what mediation is, how it works, and the process that is followed.

Guide for young people

A detailed guide from the Department for Education for young people that explains SEND Mediation and Disagreement Resolution.

A Place at the Table

The website of an academic research project from the University of Essex on young people’s experiences of participation in SEND dispute resolution. The site contains a range of useful information for young people and families.

Other organisations and services

SENDIASS advice and guides

SENDIASS stands for Special Educational Needs and Disability Information Advice and Support Service. Kids offers SENDIAS services and our dedicated SENDIASS site has a range of useful guidance on everything to do with SEND.

Council for Disabled Children

The CDC is the umbrella body for the disabled children’s sector. Their members include over 300 voluntary organisations, community groups, and individual practitioners whose work spans education, health and social care. Find information on useful contacts on their website.


Independent Provider of Special Education Advice (known as IPSEA) offers free and independent legally based information, advice and support to help get the right education for children and young people with special educational needs and disabilities.

DfE Factsheets

The Department for Education collaborated with Kids to produce three detailed factsheets on Mediation and Disagreement Resolution.

Factsheet 1

Routes for Disagreement Resolution

Factsheet 2

SEND Disagreement Resolution Services

Webinar recordings

Webinar 1

SEND National Trial Webinar for Parent Carers. Informing parents and carers about the SEND National Trial. From 2020.

Webinar 2

SEND National Trial Webinar for Local Areas. Informing local area staff on key aspects of the SEND National Trial. From 2020.