The Special Educational Needs and Disabilities Information Advice and Support Services offer information, advice and support for parents and carers of children and young people with special educational needs and disabilities (SEND). This service is also offered directly to young people.

The service is free, impartial and confidential.

KIDS SENDIASS have developed resources providing information and advice for parents, carers, professionals and young people.

It is a legal requirement that all local authorities have a SENDIAS service and KIDS provide a number of these services across the country. Each KIDS SENDIAS service has a local page with their contact details, local information and local resources.


We are part of the



My SENDIASS for young people aged 16 - 25 with Special Educational Needs or Disabilities. 

Find out more about the SENDIAS minimum standards and our policies

Visit the links here for latest COVID-19 updates and resources.


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Volunteering     Local Information

Hello and welcome to Wiltshire SENDIASS.

We provide free, confidential and impartial information, advice and support.

We aim to promote good working relationships between children, young people, parents, education settings and the Local Authority (Wiltshire Council), whilst seeking to empower parents to play an active and informed role in their child's education.

We can support parents, carers, children and young people in a number of ways and provide a range of services which include:

  • Providing impartial & confidential advice and information for families on SEND around Education, Health and Care.
  • Offering support with Education, Health and Care plans (EHCP), including annual reviews, informal & formal mediation and tribunals.
  • Supporting you to work with education providers to ensure your child / young person’s needs are met.
  • Offering support and advice on transport, exclusions – related to SEND, disability discrimination, elective home education and personal budgets.
  • Support with writing letters and completing forms, and assistance with discussions and meetings with schools, the Local Authority SEN team and SEND professionals.
  • Support with resolving disagreements helping you to consider and determine the best way forward.
  • Providing information and signposting to support services in your area.

We work to the Minimum Standards for SENDIASS and our team of senior practitioners are able to support, inform and advise on the basis of legal training and a detailed knowledge of Wiltshire education.

 We need your help - Please give us feedback about our website.  


We are open Monday to Friday, and have a 24 hour answerphone. We aim to respond within 2 working days.

How to access this service:

Parents and families can self refer themselves to access this service using the contact details below.


Phone: 01225 255266

Email: [email protected]

For Wiltshire's Mediation service visit

Wiltshire local offer

Coronavirus Information: 


Support for families during Coronavirus Lockdown 3:

Tips for staying safe online while we have to stay in to meet up.