The Special Educational Needs and Disabilities Information Advice and Support Services offer information, advice and support for parents and carers of children and young people with special educational needs and disabilities (SEND). This service is also offered directly to young people.

The service is free, impartial and confidential.

KIDS SENDIASS have developed resources providing information and advice for parents, carers, professionals and young people.

It is a legal requirement that all local authorities have a SENDIAS service and KIDS provide a number of these services across the country. Each KIDS SENDIAS service has a local page with their contact details, local information and local resources.

Find your local SENDIASS service here


We are part of the



My SENDIASS for young people aged 16 - 25 with Special Educational Needs or Disabilities. 

Find out more about the SENDIAS minimum standards and our policies

Visit the links here for latest COVID-19 updates and resources.


Coronavirus Update     Young People     Useful Information     

Hello and welcome to Wiltshire SENDIASS.

We provide free, confidential and impartial information, advice and support.

Please find our leaflet here.

  Please find our latest newsletter here.

We aim to promote good working relationships between children, young people, parents, education settings and the Local Authority (Wiltshire Council), whilst seeking to empower parents to play an active and informed role in their child's education.

We can support parents, carers, children and young people in a number of ways and provide a range of services which include:

  • Providing impartial & confidential advice and information for families on SEND around Education, Health and Care.                                                                                                                                                            
  • Offering support with Education, Health and Care plans (EHCP), including annual reviews, informal & formal mediation and tribunals.                                                                                                                                
  • Supporting you to work with education providers to ensure your child / young person’s needs are met.                  
  • Offering support and advice on transport, exclusions – related to SEND, disability discrimination, elective home education and personal budgets.                                                                                                                    
  • Support with writing letters and completing forms, and assistance with discussions and meetings with schools, the Local Authority SEN team and SEND professionals.                                                                                     
  • Support with resolving disagreements helping you to consider and determine the best way forward.                      
  • Providing information and signposting to support services in your area.

We work to the Minimum Standards for SENDIASS and our team of senior practitioners are able to support, inform and advise on the basis of legal training and a detailed knowledge of Wiltshire education.

 We need your help - Please give us feedback about our website.  


We are open Monday to Friday, and have a 24 hour answerphone. We aim to respond within 5 working days.

How to access this service:

Parents and families can self refer themselves to access this service using the contact details below.


Phone: 01225 255266

Email: [email protected]

Young People

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How we can help

The law says young people have the right to get information, advice and support for themselves.

Wiltshire SENDIASS work with young people aged 16 - 25 who need extra help because of special educational needs, a disability or health needs.

Our service is free.

  If you would like a parent or carer to help then that is ok. It is up to you. 

Our service is impartial. This means we will not tell you what to do but give you the information and support to help you make your own choices.


Our service is confidential. This means we will not tell other people what you have said unless you have say it is ok.

  We will have to tell someone if we are worried that someone is being hurt or might be hurt. We will talk to you about it first.

For support please fill in the self referral form here.

  Please see our leaflet here.

  Education, Health and Care Plan (EHCP) - Easy Read Leaflet

Annual Review - Easy Read Leaflet

Preparing for adulthood

For more information, please click here.

Please click here for information and resources from 

Please click here for information and resources from the Wiltshire local offer.

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Coronavirus Information: 


Support for families during the Coronavirus Pandemic:

Tips for staying safe online while we have to stay in to meet up. 

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Useful Information

For Wiltshire's Mediation service visit

 Wiltshire Parent Carer Council provides a specialist consultation and participation service that enables parents and carers to voice their opinions about services and support that their families receive.

 Wiltshire Council Local Offer provides information on services for young people up to the age of 25 with special educational needs and / or disabilities. 

Community youth organisation serving young people of all background across the Melksham Community Area

On Your Mind provides advice and support for your emotional well being.

 Independent charity supporting people in Wiltshire who are experiencing mental health problems or emotional distress.

 Wiltshire Dyslexia Association provide support for anyone requiring information about dyslexia by emailing [email protected]

 Contact is a charity for families with disabled children. They support families, bring families together and help families take action for others.

 The IASSnetwork provide information, advice and support to children and young people with SEND and their parents.

 IPSEA is a charity which offers legal advice, support and training to ensure children and young people with SEND access the right education.

 Family Fund is a charity providing grants for disabled children and their families.

 Support for children and young people who have been affected by the death of someone important to them.

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