Wakefield Council and NHS Wakefield have commissioned KIDS  to deliver a service to support families living within the Wakefield district that are caring for a child or a young person with special educational needs and or disabilities aged 0 to 25 years old.

KIDS provide the Wakefield’s Early Support Advice Information and Liaison Service (WESAIL) which offers a one stop shop for advice, support and signposting.

Download the full poster here 

Download the leaflet here 

WESAIL provide free, impartial information and advice and support to parents, carers, children and young people who have, or may have special educational needs or disability (SEND).

We also work with those organisations, professionals and schools who support children and young people with SEND and their families. 

How does the service work?

WESAIL provides a range of services:

Special Educational Needs and Disability Information Advice and Support Service (SENDIASS)

The role of a SENDIASS service is to provide access to free, accurate and impartial information, advice and support about matters relating to special educational needs and or disability including issues related to health, education, social care and around personalisation & personal budgets. 

WESAIL take time to listen to your concerns on the telephone, at your home or another convenient place and encourage you and your child's voice to be heard. We offer an impartial service – which means we do not take sides and try to ensure everyone is given opportunities to express their views and feel listened to. 

The aims of SENDIASS is to support and empower parents, carers and young people through providing information, advice, support so that they can play an active role in their child's or young person's education and be more aware of the processes around health and social care to support them in meeting their child's needs. 

Click here to view the SENDIASS Leaflet

Information Network

WESAIL also manages the Information Network, this is for families of disabled children and provides the Local Authority with a register of disabled children in its area. Members of the Information Network receive the News and Views Newsletter and other relevant information including access to the MAX card scheme that provides families with discounted days out at attractions. 

Click here to view the Wakefield Information Network Leaflet

Click here to download and fill out the Information Network application form

Designated Keyworkers

WESAIL provides ‘Early Support’ through a district wide Designated Keyworker team. Parents of disabled children can benefit from a Designated Keyworker, who can act as a coordination point for getting the right support in place, giving advice, information and emotional support. A Keyworker's main job is to working with other agencies (health, education, social care and the voluntary sector) to provide advice, information, emotional and practical support to families. 

Click here to view our Keyworker Service Leaflet

The WESAIL service can also offer targeted short term support along with workshops and training for parents of children with additional needs.

Please see our range of parent workshops and information and advice sessions.To express interest for parents and carers to attend the workshops or information and advice sessions please click below or call us request a form in the post. 

Calendar of information and training opportunities


The WESAIL service supports the Parent Carer Forum in Wakefield which is called TEAM. The role of the forum is to promote the voice of parents in participation with Local Authorities and Health in reviewing, planning and decision making processes.

Wakefield Parents Forum  

Who can access the service?

The WESAIL service is to support families and young people living within the Wakefield district that are caring for a child or a young person, aged 0 to 25 years old, with special educational needs or a disability .

Support from the Designated Keyworker service can be offered at any stage, from where a specific problem has been identified, at birth, pre- school or at any time up to the child’s 18th birthday. The service is also available to young people with disabilities from the age of 16 up to their 18th birthday which might be especially helpful during preparation for adulthood.

How much does it cost?

The services are free for families and young people living within the Wakefield district.

When is it available?



Monday 09:00-17:00
Tuesday 09:00-17:00
Wednesday 09:00-17:00
Thursday 09:00-17:00
Friday 09:00-17:00
Saturday Closed
Sunday Closed

How to access the service

Referrals for support  can be made by directly by parents to the service by a telephone call or can be made by someone working with the family where the parent or young person has given consent.


Telephone: 01924 379015

WESAIL e-mail: [email protected]

SENDIASS e-mail: [email protected]


KIDS Wakefield, Office Suite 7, Bizspace Business Park, Denby Dale Road, Wakefield, WF2 7AZ

For more information look on Wakefield Local Offer