Coronavirus Update     Young People     Useful Information

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Welcome to Richmond and Kingston Special Educational Needs and Disabilities Information Advice and Support Service or SENDIASS. It is a free, confidential and impartial service for parents and carers, children and young people (up to 25 years).

LATEST NEWS! Information and advice regarding Returning to School

We have lots of free SEND resources available covering topics including 'Understanding SEND', 'SEND Support in School' and 'Education, Health and Care Plans'. Click here to see all the resources.  

How does the service work?

The type and range of support offered includes:

• Information regarding the local offer, local policy and SEN/ disability law from independently trained staff
• Advice for parent/carers, children and young people on gathering, understanding and interpreting information and applying it to their own situation
• Personalisation of personal budgets
• Information on the local authority’s processes for resolving disagreements, its complaints procedures and means of redress
• Signposting children, young people and parents to alternative and additional sources of local and national information, advice and support
• Individual casework and representation where needed including support in attending meetings, contributing to assessments and reviews and participating in decisions about outcomes for the child or young person.
• Support for parents and young people in managing mediation and appeals to the SEND Tribunal
• Provide advice and support around applications and Mandatory re-considerations for Disability Living Allowance (DLA) and Personal Independence Payments (PIP)

Who is the service for?

The service is for parents who have a child/children up to the age of 25 that has/have Special Educational Needs and young people aged 16-25 who have Special Educational Needs. Young people 16 and over can access the service in their own right or with the support of their parents.

How much does it cost?

This service is free.

Availability:

Day	Term-Time	School Holidays
Monday	10:00-17:00	10:00-17:00
Tuesday	10:00-22:00	10:00-22:00
Wednesday	10:00-22:00	10:00-22:00
Thursday	10:00-17:00	10:00-17:00
Friday	10:00-17:00	10:00-17:00
Saturday	Closed	Closed
Sunday	Closed	Closed

How to access this service:

KIDS operate an open referral system for this service.  Parents can ring or e-mail to make a referral into the service - if your call is not answered, please leave a message and we will return your call. 

We need your help - Please give us feedback about our website.  

Contact:

Phone: 020 3793 9596
Email: [email protected]ds.org.uk 
Visit our Facebook page 

Location: 

Kingston Office: Moor Lane Centre Moor Lane, Chessington, KT9 2AA
Richmond Office: 20 Windham Road Richmond, London, TW9 2HP

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Young People

The law says young people have the right to get information, advice and support for themselves.

Richmond and Kingston SENDIASS work with young people aged 16 - 25 who need extra help because of special educational needs, a disability or health needs.

Our service is free.

You can use our service on your own or with your parents or carers.

Our service is impartial. This means we will not tell you what to do but give you the information and support to help you make your own choices.

Our service is confidential. This means we will not tell other people what you have said unless you  have agreed that they can or you are at risk of being hurt.

Resources

Useful Information

Visit Richmond and Kingston local offer

Visit Richmond and Kingston's Mediation service 

 Contact is a charity for families with disabled children. They support families, bring families together and help families take action for others.

 The IASSnetwork provide information, advice and support to children and young people with SEND and their parents.

 IPSEA is a charity which offers legal advice, support and training to ensure children and young people with SEND access the right education.

 Family Fund is a charity providing grants for disabled children and their families.

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Coronavirus update:

Due to government guidance we are working from home and continuing to offer our service via e-mail and ‘phone: [email protected] and 020 3793 9596

• Useful information
• Guidance:  What parents and carers need to know re: early years, schools and colleges - update from the DfE dated 16th March 2021.
• Guidance:  Special schools and other specialist settings: coronavirus (COVID-19) - update from the DfE dated 18th March 2021

• What parents and carers need to know re: early years, schools and colleges - 16th March 2021 update from the DfE.

• Get help with laptops, tablets and 4G wireless routers received from DfE during coronavirus (COVID-19)

Support for families during Coronavirus Lockdown 3:

• Advice from NHS England - Social Distancing: What you need to do

• Advice from NHS England - Mental Health and Well-being

• Wiltshire Council - ​Social Care support
  • - information on Free School Meals during the Covid-19 lockdown
  • - information from the DfE on Supporting pupils & students with SEND

• Family Fund Website for help with Digital Resources - Family Fund is the UK’s largest provider of grants to low-income families raising disabled and seriously ill children and young people.

Accessing SENDIASS during Covid 19 lockdown

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