Families and Visitors to KIDS services


The priority for KIDS is the safety of our children, young people and staff.


Following the Government’s introduction of major new restrictions on daily life to tackle spread of Coronavirus, we have decided to pause some services that we can no longer run in a safe or appropriate way. Now that the Government has closed playgrounds and banned gatherings of more than two people, you will understand it is not possible to run our usual range of services for children and young people. However, we are committed to providing services where we can do so safely.

When the Government reviews the measures (on around 14th April) we will also review the situation for our services and update you as soon as we can.


Where we continue to run services we are adapting how we support you for the new circumstances that see most people at home. If you are unsure what is happening with your local service please call or email them directly or email [email protected]

Where services are still running, we are asking families to follow advice from the Government and NHS and to inform KIDS immediately if a family member is in an at-risk group, has any symptoms or has been advised to self-isolate. Services will respond appropriately when they receive this information.


The Government’s measures

The new restrictions require everyone to stay at home except to travel to work if absolutely necessary, to shop for essential items, exercise once a day or to fulfil a medical or care need for themselves or another person. www.gov.uk/coronavirus


What next?

We want to support children, young people and during this emergency which will see families at home for long periods. In partnership with families, providers and local authorities, we will seek to adapt and create services that recognize the diverse needs of disabled children and young people in these challenging times. We understand that this is a very worrying time for everyone. We will be regularly updating social media so please follow us if you do not already. Sign up for our updates here: https://www.kids.org.uk/forms/newsletter.

We will also be developing our resources on the website https://www.kids.org.uk/.

If you do need support please contact your normal service or your local adult or children’s services team at your local authority or NSPCC who have a 24 hour help and support line 0808 800 5000.

Katie Ghose, Chief Executive Officer

Katherine Shaw, National Operations Director