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Making a Complaint:

Please complete the following Customer Complaints Form if you have a concern about our services and activities or we have not handled something to your satisfaction.

You will be contacted within five working days by a relevant manager and will receive a full response with 28 working days or us receiving your complaint.

If you do no hear back from us regarding your complaint please send us an email.

For further information, read our Feedback and Complaints Policy.

Enquiries about services:

KIDS London: 7-9 Elliott's Place, London N1 8HX (Registered Office)
Telephone: 0207 359 3635

KIDS Lincolnshire (KIDS Strut) Commerce House, Outer Circle Road, Lincoln LN2 4HY 
Telephone: 0152 254 2937

KIDS Waterloville: KIDS Smile Centre, Hemlock Road, Waterlooville, PO8 8QT
Telephone: 0132 931 2312

KIDS Basingstoke: Shakespeare Road, Basingstoke RG24 9BP
Telephone: 01256 464750

KIDS Bracknell C/O Involve The Courthouse Broadway Bracknell RG12 1AE
Telephone: 01344 453266

KIDS Medway/Sutton/Surrey : 
Hill House, Bishopsford Road, Morden, SM4 6BL 
07701 312863

KIDS South West: Acorn House, Kingswood Foundation Estate, Britannia Road, Kingswood, Bristol BS15 8DB 
Telephone: 0117 947 6111

KIDS West Midlands: 249 Birmingham Road, Wylde Green, Sutton Coldfield, West Midlands B72 1EA
Telephone: 0121 355 2707

KIDS Yorkshire and The Humber: 182 Chanterlands Avenue, Hull HU5 4DJ
Telephone: 0148 246 7540

For fundraising enquiries :

For general fundraising enquiries please email our fundraising team

To contact your regional fundraiser: 

KIDS West Midlands Fundraiser: send an email 

KIDS East Midlands Regional Fundraiser:Telephone 0152 254 2937 or email Phil Greenwood

KID Yorkshire and Humber Regional Fundraiser:Telephone 01482 467546 or email Claire Crosbie

KIDS South West Regional Fundraiser
: Telephone 0117 947 6111 

KIDS South East Regional Fundraiser:Telephone 01329 312 312  or send an email 

Press enquiries

For press enquries please email [email protected] 

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