Making it personal - case studies


Personalisation case studies

What are these case studies about?

The case studies describe how some families have used personal budgets in imaginative ways to meet the requirements of their disabled child or children. The case studies have been collected from across England and from a diverse range of families who have children with a variety of impairments. Each child and family is unique and will live in a unique community with access to different services. Therefore these examples should not be viewed as the best ways for all families to use a personal budget.

Who are they for?

It is hoped that these case studies will be useful to parents and carers of disabled children or young people who are interested in finding out how having a personal budget can help them to meet the requirements of their child in the best possible way.

Commissioners and service providers may also find these examples interesting when considering how some families have used their personal budgets.

Case study A Alice is an only child and lives at home with her mum and dad. “This budget lets her do what other kids can do.”

Case study B Ben is 18 years old, he lives with his mum and dad who both work, and he has an older sister at university. He has recently transitioned from children’s to adult care services.

Case study C Ciaran is 17 years old and lives with his mum, dad, older brother and dog. “It made us really look at Ciaran and helped us to see how other people saw him – all the positive things – and to look outside the box in thinking about what will help him, such as planning the animation course.”

Case study D Daisy is 10 years old and loves playing outdoors. Her parents split up recently, but she and her older brother spend most of their time living with their mum.

Case study E Erika is 13 years old. Her parents are divorced and she lives with her mum and her mum’s new partner. This family are in charge of what is happening, providing them with more flexibility and reducing their anxiety.

Case study F Fi is 20 years old and studies Economics in her second year at university. Using direct payments has given Fi complete independence from home and put her family’s mind at rest, as they know that she has the support she needs.

Case study G George lives at home with his mum, dad and brother. “Having a budget was like a breath of fresh air...it was like a light coming on. (It has) given us as a family a bit of respect; people are listening to us now.”

Case study H Hamish lives at home with his mum, dad and two brothers. “I would have loved to have done it earlier; it seemed too good to be true.”

Case study I Iyrena lives at home with her mum, dad and brother. “Iyrena would do very little exercise if she could get away with it...going to dance classes motivates her to do exercise and meet new people.”

Case study J Jasmine lives at home with her mum and dad and has three sisters. “We have seen Jasmine mature in the last year...she has become a young lady...and is able to do things without her parents.”

Case study K Kenny lives at home with his mum and dad. “Kenny gets around his garden a lot more because he has a safe area to play in.”

Case study L Luke lives at home with his mum and his brother Georgie. “We are still on a learning curve... The personal budget was a godsend.”

Case study M Mikey lives with his mum, dad and older brother, as well as their Jack Russell. “The personal budget helped us be more creative with the personal assistants, instead of them just coming to our house.”

Case study N Nia lives at home with her dad for some of the week and her mum for part of the week. “I wasn’t too sure what I could spend the money on...what was out there. I am sure there were lots of things I wasn’t aware of.”

Case study O Omar lives with his mum and sister. “I feel stronger as a parent than before.”

Case study P Parveen lives at home with her mum and brother. “Parveen likes to be seen as ‘the same’ as everyone else and the budget has helped that.”

Case study Q Quinn lives at home with his mum, step-dad and baby brother. ‘This budget has given us the tools to help give Quinn the life he deserves.’

Case study R Rose lives at home with her mum and dad as well as her younger brother and younger sister. “We live in a rural community...there are not a lot of things to do but once we have a settled team, Rose will look at going to a dance class locally.”

Case study S Shaun is the youngest of four children and he lives at home with his mum and dad and his dog, who he loves. “It was difficult initially to find the personal assistants but once we did it was great...lots of trial and error before getting things right.”

Case study T Tommy is 12, he lives at home with his mum, dad and younger brother. ‘This budget has changed our lives....before we just lived day to day....not enjoying life but just surviving.....now we are looking forward to things.’

Case study U Uri lives at home with his mum, dad and sister. ‘It was scary to go from being told you can do this to actually having the confidence to do it.’

Case study V Viktor lives at home with his mum, dad and brother. ‘We are more in control...we feel our Social Worker trusts us and now lets us get on with it.’

Case study W William lives at home with his mum and older sister.  He enjoys horticulture, woodworking and cooking.

Case study Y Yasmin is 7 and Adam is 5, they both live with their mum. Personal budgets have helped to transform their lives.

Case study Z Zoe lives at home with her mum, dad and big brother. ‘We have included Zoe in thinking about her budget and what it should be spent on.’


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