Face 2 Face Project

Face 2 Face is a free emotional support service for parents who have recently discovered their child has a disability or they are facing a particularly challenging time in their disabled child's life.  The service covers Gosport, Fareham, Havant, and is now developing across Hampshire.

Get involved and volunteer for the Face 2 Face project - click here


How does the service work? "My befriender is lovely, it is exactly what I needed at the moment" ParentThe service provides a network of trained volunteers who are able to provide a listening ear, emotional support and signposting.  Every befriender is a parent too, and someone whose own child has a disability.  They understand what it is like to cope with a new diagnosis or the journey afterwards and can offer support parent to parent.

Once a referral is received, a home visit is arranged to discuss the aims of the service.  If they wish to proceed the parent is matched with a suitable befriender and the Face 2 Face relationship begins through supportive emotional communication and appropriate signposted.


Who can benefit the service?Parents and primary carers


What are the benefits of the service?"I did not have the benefit of a Face 2 Face befriender, but dearly wish I had as I know those dark, difficult early months could have been made bearable.  There is a fine line most parents walk when they are faced with a diagnosis of disability for their child between coping and falling into crisis.  The impact of the latter can have far reaching consequences for parents, their children, and the extended family.  Early intervention is crucial to help alleviate family stress and Face 2 Face can be invaluable in doing this.

It is for these reasons that I decided to become a Face 2 Face befriender, because I have gone through the 'dark times' and come out the other side.  I can empathise with what many parents will be going through.  As a result of hard work and committment my daughter is a delightful young lady with a bright future.  When parents of younger disabled children have asked me what my daughter is doing now, their relieved response is 'so there is hope'.  Therefore, I feel very strongly that this service is invaluable for parents to give them support now, but also to empower them for the future."


When are the sessions?Befrienders meet parents individually at mutually convenient times and dates during term times.

The administration office is open enquiries and referrals as detailed below:

Day Time
Monday 9.00am - 5.00pm
Tuesday 9.00am - 5.00pm
Wednesday 9.00am - 5.00pm
Thursday 9.00am - 5.00pm
Friday 9.00am - 5.00pm
Saturday Closed
Sunday Closed



How to access the service?Self referral by parents/primary carers or third parties with consent

ContactKim Steele on 01329 242954
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