The keyworking service provides families of disabled children and young people with a single point of contact for information, advice, emotional and practical support. A keyworker works in partnership with a family to oversee and co-ordinate the delivery of services for their disabled child/young person.
How does the service work? “Our keyworker has done great work in providing us with information and support with education, social services, short breaks, keeping us up-to-date with benefits Following a referral, a keyworker will carry out a visit to assess needs. The worker will then regularly home visit and attend school and multi-disciplinary meetings. For families that do not need home visiting, they can book an appointment on Tuesday mornings at Kentish Town Health Centre. At the appointment the keyworker can help with forms and referrals to services. Families whose children attend Swiss CottageSpecial School can also come the parent group on Thursday mornings at the school.
Who is the service for? For families with disabled children (aged 0-19 years) who are looking for information, advice, emotional and practical support.
What does the service provide?
A keyworker can:
- Provide a bridge with all the services available to disabled children, therefore improving communication and responsiveness to the families needs
- Help with transition, for example to primary and secondary school and contributing to the statement of educational needs
- Keep families up-dated with information on services so they can make informed decisions and choices
- Ensure access to services (e.g. play)
- Improve finances and quality of life by making sure all benefits and grants are accessed
Which helps parents feel listened to and supported, leading to an increase in confidence and ability to manage problems independently.
When is it on?
Visits by keyworkers are carried out during the following times.
For families that do not need home visiting, they can book an appointment on Tuesday mornings at Kentish Town Health Centre.
For families whose children attend Swiss CottageSpecial School, they can also come the parent group on Thursday mornings at the school.
How to access this service
Referals can be made through Camden’s Integrated Services for Disabled Children Team (MOSAIC)
ContactJulie Tucker on 020 7359 3635
KIDS London, 7-9 Elliott's Place, London, N1 8HX