We received the following e mail this week. We are really proud of the work that we do - well done to our team in the South who this e mail from a member of the public is referring to.

Your feedback is always welcome - feel free to use the contact us page on our site.

"I just had to send a quick email to inform you that yesterday (Tuesday 18th August 2015) I was enjoying a day out with my young family at Monkey World. 

Owning a couple of children's day nurseries myself it is an occupational hazard to notice school groups / nursery groups etc.  out on day trips! Your team were all wearing your logo polo tops and the children with their hi visibility jacket's enabled me to search your website.

I can honestly say that your team of workers were a delight and you should be extremely proud of them. I watched the team at the large play area for about an hour whilst my two children played alongside them.

WOW the compassion and care shown to the children in their care was exemplary.  The team were never distracted and acted professionally at all times. In my opinion they need a 'big pat on the back'. I do not know anyone in your organisation, but felt compelled to send a message of praise. I do hope you are able to inform them that it was noted and that each team member should be proud of themselves."